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IMPORTANT UPDATE – MYER one program – Additional Cardholders
As of 5 August 2025, MYER one will move to single member accounts. This means MYER one will no longer have Additional Cardholders, and existing Additional Cardholder details will be deleted from the Primary Cardholder account. Where the Additional Cardholder has a Myer online shopping account, this account will also be deleted on 5 August 2025. To find out more, visit our FAQs.

Contact Us

If you have questions, we’re here to help.

Online

Our Answers page covers lots of frequently asked questions.

Or, the Myer Concierge our virtual assistant, is available to help 24/7.

Alternatively, you can send an email and we will endeavour to get back to you within 24 hours.

 

On the phone

You can speak with a member of our Customer Experience team on 13MYER (13 69 37).

Available AEDST:

Mon - Fri
9:00am - 6:00pm
Sat & Sun
10:00am - 5:00pm

 

 

Or, you can write to us

MYER one Customer Service Centre
Reply Paid 2215
Melbourne Victoria 8060